Protecting your privacy and retaining your trust are important to Chisrin . The following information is our privacy policy for our customers.

Chisrin knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting Chisrin , you are accepting the practices described in this Privacy Notice. When you submit information through our website, email, chat session, provide it to our technicians or, use the Services, you(the �user�) agree to our use of this information consistent with this privacy policy.


Chisrin is the sole owner of the information collected through the web site/phone/e-mail. We will not sell or rent this information to others in ways different from what is disclosed in this policy. Chisrin collects information from the users at several different points.

a) Personal Information : We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. In order to use the Chisrin Service, user must first complete the registration form. During registration user is required to give user contact information (such as First and Last name, E-mail address, Postal address, Personal identifier etc. Chisrin will use your contact details to contact you regarding the product and/or services you have requested. This includes re-registration/renewal notifications, special offers, and surveys on improving our service.

b) Payment Information : If user registers to use the Service provided by Chisrin , we will collect credit card information, and other payment information necessary to complete a payment from user. Chisrin may use a third party to process and verify credit cards for billing purposes. This requires us to share user name, credit card number, expiration date and billing address with the credit card processing company. When processing a payment transaction, Chisrin will also obtain information regarding the amount of the payment and other transaction data. We may transfer or disclose this payment information to a third party only to the extent necessary in order to complete the payment processing.

c) Computer System Information

i) Subscriber Computer : We may also ask for information related to your computer. This may include: information about the date of purchase of your computer, type of computer, identification number of your computer, make and model of your computer and/or any computer hardware, software or peripherals attached to it, condition of the computer, system and registry data about software installations and hardware configurations, and error tracking files. Generally, this information is required to provide personalized technical support to you, and to help us update our support tools and enhance our supported products list.

ii) Remote Access : While requesting support you may request for the problem to be resolved by taking control of your computer. Chisrin uses qualified tools which allow user to grant control of user computer to an Expert remotely over the Internet, so that the Expert can diagnose or correct problems. Experts are not allowed to use the Remote Access software until and unless they have received adequate training in its use, and user have consented to grant control. In addition, Experts will not use Remote Access tools to obtain confidential or sensitive information stored on user computer or network, deliberately destroy information on user computer or network, or cause user to experience system problems.

iii) Diagnostic Tool : Some Chisrin online diagnoses application may collect a wide variety of useful information about the state of a computer system and the applications on it. This information is packaged into a document containing all the essential details needed by Chisrin and is sent securely over the Internet to the Chisrin server or a third party server appointed by Chisrin . Chisrin analyzes this information to help diagnose and solve end-user problems. Information collected by the Chisrin application will not contain any sensitive information such as Web sites visited, e-mail messages, e-mail addresses sent to, passwords, profiles, etc. Use of the Remote Access and Diagnoses applications is also subject to the terms of use in the respective software license agreements.

d) Live Help : Session Records Chisrin reserves the right to monitor on-line and off-line sessions between user and a Technical Support Executive for quality control of the Service provided to the Customer by Technical Support Executive. In addition, we may record on-line and off-line sessions conducted on the Web site for user reference and to assist in resolution of disputes and/or potential complaints. The session records will also be used to improve the Service, build a support knowledge base, and/or conduct internal market research. Session record data will not be correlated with personally identifiable data about individual customers.

e) Cookies : A cookie is a message given to a Web browser by a Web server. The browser stores the message in a text file. The main purpose of cookies is to identify users and possibly prepare customized Web pages for them. Usage of a cookie is in no way linked to any personally identifiable information while on our site and cannot infringe the privacy of our customers.

f) Log Files : We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use.

g) Sharing : We will share aggregated demographic information with our partners and advertisers. This is usually not linked to any personal information that can identify any individual person.

h) Children�s Online Policy : No part of our website is structured to attract anyone under the age of 13. Consistent with the Children�s Online privacy Protection Act, we do not collect or maintain information at our website from or sell products to those we actually know are under the age of 13. Please ask your parent or guardian to assist you in using our services if you are under the age of 13.

i) Special Offers/E-Mail's : We send all new members a welcoming e-mail to verify password and logon name. Established members will occasionally receive information on products, services, special deals, and newsletters.

j) Notification of Changes : Chisrin reserves the right to update this privacy Policy at any time by posting changes online without notice to you. The most current version of the privacy Policy can be reviewed by clicking on the "privacy Policy" hypertext link located on our Web site http://www.Chisrin .com. It is your responsibility to refer to this privacy Policy before submitting any information on the website. Submitting your information after such changes to the privacy Policy constitutes acceptance of those posted changes.

If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify user via e-mail. We will use information in accordance with the privacy policy under which the information was collected.

If user has any questions about the privacy Policy at our Web site, user can e-mail user inquiries to info@Chisrin .com


Chisrin respect�s the privacy of all consumers. If you would prefer not to receive consumer-related direct marketing communications from Chisrin , simply request that your name be placed on our Do Not Call List and/or Do Not Mail List. Please allow up to thirty (30) days after you have made your request, for your name to be removed from any sales/marketing programs currently underway.


1. If you receive a call from our associate, ask to be placed on our Do Not Call List and provide the associate with the following information:

Telephone Number(s) (including area code)

2. Submit your request for placement on the Do Not Call List and/or Do Not Mail List by calling our customer service line at 347-535-4547 and speaking to a representative. State that you wish to be placed on the Do Not Call List and/or Do Not Mail List. You will need to provide the representative with the following information:

Telephone Number(s) (including area code)


Services against any Plan Order will be available once you have made payment for Services according to the requirements of the corresponding Plan Order. All payments against the plan orders will be collected by Chisrin on behalf of Chisrin. Chisrin has no obligation to render Services under any Service Plan if the payments as required under any Plan Order have not been made.

You understand that certain Service Plans may have fee including, but not limited to 'Service Fee' and/or 'Activation Fee' payable either on an annual basis ('Annual Payment Plan') or on a monthly basis ('Recurring Payment Plan'). Subject to the applicable Term Plan, all payments under the Annual Plan shall be made upfront at time of commencement of the subscription cycle. For payments under the Recurring Payment Plan, apart from the monthly installments of the Service Fee, payable over a one (1) year payment term.
 Credit Card Billing

You may be asked to provide us with a credit card number from a card issuer that we accept in order to activate your Service. You hereby authorize Chisrin to charge and/or place a hold on your credit card with respect to any unpaid charges for Services or any related equipment.

You authorize the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay all such amounts.

You authorize Chisrin and/or any other company who bills products or services, or acts as billing agent for Chisrin to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your credit card until such amounts are paid in full. You agree to provide Chisrin with updated credit card information upon Chisrin request and any time the information you previously provided is no longer valid.